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The Company received notification on the 19 November 2008 that on 13 November 2008, Allan Catchpole transferred from his SIPP administered by Suffolk Life Annuities Limited, 2,410,000 ordinary 1p shares in the Company at a price of 7.25 pence each into his own personal holding.

As a consequence of this transaction Allan Catchpole has an unchanged interest in the ordinary shares in the Company, his total interest remaining at 2,410,000 shares, representing 8.1 per cent of the issued shares of the company.

Also as a consequence of this transaction, Suffolk Life Annuities Limited is now interested in 2,227,422 ordinary 1p shares representing 7.5 per cent of the issued share capital of the Company.

RNS Number: 3451G
21/10/2008
Notifiable Interest - Replacement

REPLACEMENT ANNOUNCEMENT - THIS ANNOUNCEMENT REPLACES RNS NO. 7859F

In the previous announcement the 250,000 Ordinary Shares of 1p each over which Mr. Wildey has power of attorney had been double counted. The announcement should have read:

The Company received notification on 13 October 2008 that Peter Wildey has a notifiable interest in a further 50,000 Ordinary Shares of 1p each in the Company.

In addition Peter Wildey also has power of attorney over a further 250,000 Ordinary Shares of 1p each in the Company, taking his total interest to 4,950,000 Ordinary Shares, representing 16.6 per cent of the issued share capital of that class.

RNS Number: 7859F
14/10/2008
Notifiable Interest

The Company received notification on 13 October 2008 that Peter Wildey has a notifiable interest in a further 50,000 Ordinary Shares of 1p each in the Company.

In addition Peter Wildey also has power of attorney over a further 250,000 Ordinary Shares of 1p each in the Company, taking his total interest to 5,200,000 Ordinary Shares, representing 17.5 per cent of the issued share capital of that class.

RNS Number: 3564E
25/09/2008
Result of AGM

At the AGM of the Company held earlier today, all resolutions were passed except for resolution 8 which sought to authorise the Company to purchase up to 10% of the Company's issued ordinary share capital in the market.

RNS Number: 2592B
13/08/2008
End Of Year Report

Financial Results for the year ending 30 June 2008.
Download .pdf version here (308 Kb)

RNS Number: 9949A
11/08/2008
Holding in Company

The Company received notification today that Peter Wildey has a notifiable interest in a further 225,000 Ordinary Shares of 1p each in the Company, taking his total interest to 4,790,000 Ordinary Shares, representing 16.1 per cent of the issued share capital of that class.

RNS Number: 3545P
04/03/2008
Directors' Share Dealings and Notifiable Interest

The Company received notification today that following the purchase on the 29th February of 61,122 ordinary 1p shares in the Company at a price of 13.5 pence each, Stuart Gordon, the Financial Director of the Company, is now interested in 659,122 shares, representing 2.21 per cent of the issued share capital of the company.

The Company also received notification today that following the purchase on the 29th of February of 56,481 ordinary 1p shares in the Company at a price of 13.5 pence each, Geoffrey Forsyth, the Technical Director of the Company, is now interested in 587,908 shares, representing 1.97 per cent of the issued share capital of the company.

The Company also received notification today that following the purchase on the 29th February of 36,976 ordinary 1p shares in the Company at a price of 13.5 pence each, William Catchpole, the Managing Director of the Company, is now interested in 1,436,145 shares, representing 4.82 per cent of the issued share capital of the company.

The Company also received notification today that on 28th February William Catchpole, the Managing Director of the Company, sold 46,153 ordinary shares at a price of 13 pence each and that Suffolk Life Annuities Limited purchased 46,153 ordinary 1p shares in the Company at a price of 13 pence each. Suffolk Life Annuities Limited is now interested in 4,607,422 ordinary 1p shares representing 15.47 per cent of the issued share capital of the Company.

As a consequence of these transactions, William Catchpole, the Managing Director of the Company, has an unchanged interest in the ordinary shares in the Company, his total interest remaining at 1,436,145 shares, representing 4.82 per cent of the issued shares of the company.

RNS Number: 4351O
21/02/2008
Half Year Report

Interim results for the six months ended 31 December 2007
Download .pdf version here (555 Kb)

RNS Number: 3924N
06/02/2008
Appointment of Director - additional information

Further to the announcement released on 1 February 2008 regarding the appointment of Mr Stephen John Allen as a director of County Contact Centres PLC, the company confirms that Mr Allen is also a current director of Kryotrans International Limited.

01/02/2008
Appointment of Director

County Contact Centres PLC, providers of contact centre services and CallScripter software, today announces the appointment of Stephen Allen as a Non Executive Director with immediate effect.

Stephen Allen, 51, has 28 years' experience in computer networks, systems integration and performance optimisation software, in both the public and private sectors. From 2003-06 he was Senior Vice President International Operations of Witness Systems, successfully re-structuring that company's Asia-Pacific operations with the Europe, Middle East and Africa regions (EMEA) to create a single international territory. Prior to that, Stephen was Senior Vice President, EMEA of BEA Systems Inc a world leader in enterprise infrastructure software.

Since 2005 Stephen has worked as a private consultant for both listed and private businesses. Until 2007 Stephen was Non Executive Director of Atlantic Global PLC the AIM listed specialist developer of business and resource management software applications.

Commenting on the appointment of Stephen Allen, William Catchpole, Managing Director of County Contact Centres said: "We are delighted to be able to announce the appointment of Stephen to the Board of County Contact Centres. His pedigree in software companies and experience in offering strategic counsel will be invaluable as we look to continue to develop the sales of our CallScripter software."

Mr Allen is currently also a director of Charterist Investments Ltd and Stean Management Ltd, within the past five years he has also been a director of Removelink Ltd, BEA Systems Ltd and BEA Systems Europe Ltd. There is no other information on Mr Allen required to be disclosed pursuant to rule 17 of the AIM Rules for Companies.

For further enquiries:
William Catchpole - Managing Director (01473 321800)
Richard Evans - Brewin Dolphin Ltd, Nominated Adviser (0845 270 8602)

RNS Number: 0026M
17/01/2008
Notifiable Interest

Directors' Share Dealings

The Company announces that it received notification on 17 January that on 11 January Mr Peter Wildey purchased a total of 46,890 ordinary shares of 1p each in the Company at 13 pence per share.

Following this notification Mr Peter Wildey has an interest in 4,515,000 ordinary shares in the Company representing 15.16% of the total issued share capital of the Company.

RNS Number: 4436E
25/09/2007
Result of AGM

The Company announces that at the annual general meeting held today, all of the resolutions were carried unanimously.

Note
17/08/2007
AIM RULE 26

View the full market news story here.

RNS Number: 9325B
13/08/2007
End Of Year Report

Financial Results for the year ending 30 June 2007.
Download .pdf version here (3.6 Mb)

RNS Number:7279B
08/08/2007
Cancellation of Share Premium Account

County Contact Centres PLC (CUY), comprising Ansaback, a leading 24/7 inbound bureau call centre and CallScripter, an enhanced customer interaction software suite specifically developed for contact centres, telesales and telemarketing operations, is pleased to announce that following approval from shareholders on 21st June 2007 and the High Court on 18th July 2007, the cancellation of the share premium account became effective upon registration at Companies House on the 6th August 2007.

RNS Number: 8062Y
21/06/2007
Result of EGM

The Company announces that at the extraordinary general meeting held today, the resolution was passed.

RNS Number: 1806X
25/05/2007
Notice of EGM

The Company announces that it has today posted a circular to shareholders setting out the details of a recommended proposed cancellation of the Company's share premium account.

The full text of the Chairman's letter contained within the circular is set out below. Definitions in the announcement shall bear the same meaning as those contained in the circular to Shareholders.

Dear Shareholder
Cancellation of share premium account

Introduction

I am writing to you today with details of your Board's proposal to seek Shareholder approval to a cancellation of the Company's share premium account (the "Cancellation") at an Extraordinary General Meeting. This will eliminate or substantially reduce the deficit on the Company's profit and loss account. Subject to the Court's requirements for the protection of the interests of the Company's creditors, any surplus arising on the proposed Cancellation will be credited to the Company's profit and loss account. The Cancellation will enable the Company to distribute profits generated after the proposed Cancellation takes effect (and any surplus reserve arising on the Cancellation which is not required by the Court to be non-distributable) by way of dividend should the Board consider it appropriate to do so in the future.

Background to the proposal

The Act prevents a company from purchasing its own shares or paying dividends where the company does not have sufficient distributable profits to do so.

The audited balance sheet of the Company reveals a retained loss of £6,134,827 as at 30 June 2006, arising from an inter company bad debt provision taken on the operating subsidiary losses incurred during the Group's 7 year life. However £5 million of these Group losses were incurred in periods prior to June 2002, when the company's principal activities related to the operation of an Internet based business directory. Your Board considers these losses to be permanent in nature and that the deficit does not reflect the reality of the Group's current trading position. The deficit has the potential to impact upon the ability of the Group to expand and strengthen its business going forward. As at 31 December 2006, the accumulated deficit had been reduced to £5,855,830. Whilst the Group continues to trade profitably, without the proposed Cancellation it is anticipated that it would take a considerable period of time before the Company was in a position to declare and pay dividends.

Share Premium Account

When a company issues shares at a value that represents a premium over their nominal value, it is required to transfer the premium to a share premium account. The amount standing to the credit of a share premium account may only be used for certain purposes.

In order to eliminate the deficit in the Company's profit and loss account the Board has decided to seek Shareholders' authority to cancel the whole of the Company's share premium account, which stood at £6,045,563 as at 30 June 2006. The reserve arising on the Cancellation can be utilised in reducing or eliminating (depending on the Company's trading) the accumulated deficit on the Company's profit and loss account as at the date the proposed Cancellation takes effect. Subject to protecting the interests of the Company's creditors, any surplus arising may be utilised in creating distributable reserves. The Board will recommend the payment of dividends in the future as and when they consider such dividends to be appropriate.

The most recent reported results show a significant improvement with the Group realising a net profit for the last eighteen months. However, whilst the balance on the Company's profit and loss account remains in deficit, the Company is prohibited by the Act from paying dividends. The proposed Cancellation will eliminate the entire deficit on the profit and loss account.

It is anticipated that the Court Order confirming the Cancellation (if approved by the Court) will be made on 18 July 2007.

The Cancellation will only take effect on the date that an office copy of the Court Order is duly registered by the Registrar of Companies (the "Effective Date"). It is expected that the Court Order will have been registered by 28 July 2007.

In order to obtain the Court's approval to the reduction, the Court will require protection for the creditors of the Company whose debts and claims remain outstanding at the Effective Date. The Company proposes to seek the consent of certain of its long term creditors to the Cancellation.

Appropriate arrangements will be made, with the approval of the Court, for the protection of any creditors of the Company who have not consented to the reduction. The terms of such protection are for the Court to determine and the Company will give to the Court such undertakings as it is advised are appropriate.

Procedure for Reduction

The Cancellation requires the sanction of a special resolution of the Shareholders and the approval of the High Court.

Following the passing of the special resolution by Shareholders at the EGM an application will be made to the High Court to confirm the Cancellation.

Effects of the cancellation of the Share Premium Account

The Cancellation will leave the Company's total capital, reserves and net assets unchanged and the underlying value of the Company and the net asset value of your shares will be unaffected. The respective positions of the capital of the Company as affected by the proposed cancellation of the Share Premium Account (excluding the effect of any liabilities or after tax profits after 30 June 2006) and subject to any creditor protection required, are illustrated below as at 30 June 2006:

Extraordinary General Meeting

Notice of an Extraordinary General Meeting to be held on 21 June 2007, at which a special resolution to approve the Cancellation will be proposed, is set out at the end of this document.

Action to be taken

You will find herewith a Form of Proxy for use at the Extraordinary General Meeting. Whether or not you intend to be present at the meeting, you are requested to complete the Form of Proxy and return it in accordance with the instructions printed thereon so that it is received as soon as possible and in any event not later than 48 hours before the time fixed for the meeting. Completion and return of a Form of Proxy will not prevent you from attending the meeting and voting should you wish to do so.

Directors' recommendation and intentions

The Directors believe that the proposal described in this document is in the best interests of the Shareholders as a whole. Accordingly, the Directors unanimously recommend you to vote in favour of the resolution to be proposed at the Company's Extraordinary General Meeting, which will authorise the cancellation of the Company's share premium account, as they intend to do in respect of their aggregate beneficial holdings of 4,951,994 Shares representing 16.6 per cent. of the issued ordinary share capital of the Company.

Yours faithfully,
Philip Dayer
Chairman
Download .pdf version here (44 Kb)

RNS Number: 9597S
14/03/2007
Directors' Share Dealings and Notifiable Interest

The Company received notification today that Suffolk Life Annuities Limited purchased 23,180 ordinary 1p shares in the Company at a price of 21.25 pence each.

The Company also received notification today that yesterday, William Catchpole, the Managing Director of the Company, sold 24,539 ordinary 1p shares at a price of 20.375 pence each and that Suffolk Life Annuities Limited purchased 24,539 ordinary 1p shares in the Company at a price of 20.375 pence each.

As a consequence of these share purchases, William Catchpole, the Managing Director of the Company, now has an interest in a further 23,180 ordinary shares in the Company, taking his total interest to 1,399,169 shares, representing 4.7 per cent of the issued shares of that class. Suffolk Life Annuities Limited, now has an interest of 4,406,690 representing 14.8% of the issued shares of that class.

RNS Number: 8944R
27/02/2007
Directors' Share Dealings and Notifiable Interest

The Company received notification yesterday that following the purchase yesterday of 721,428 ordinary 1p shares in the Company at a price of 14 pence ach, Peter Brown, a non-executive Director of the Company, is now interested in 2,129,779 shares, representing 7.15 per cent of the issued share capital of the company.

The Company also received notification yesterday that following the purchase yesterday of 178,572 ordinary 1p shares in the Company at a price of 14 pence each, Philip Dayer, the Chairman of the Company, is now interested in 293,619 shares, representing 0.99 per cent of the issued share capital of the company.

The Company also received notification yesterday that following the purchase yesterday of 50,000 ordinary 1p shares in the Company at a price of 14 pence each, Stuart Gordon, the Financial Director of the Company, is now interested in 598,000 shares, representing 2.01 per cent of the issued share capital of the company.

The Company also received notification yesterday that following the purchase yesterday of 50,000 ordinary 1p shares in the Company at a price of 14 pence each, Geoffrey Forsyth, the Technical Director of the Company, is now interested in 531,427 shares, representing 1.78 per cent of the issued share capital of the company.

The Company also received notification yesterday that, following the sale of 1,000,000 ordinary 1p shares in the Company, ECast Ventures Limited no longer holds any interest in the issued share capital of the company.

RNS Number: 8527Q
07/02/2007
Notifiable interest

The Company was notified on 6th February 2007 that, as a result of the acquisition of 10,000 shares in the Company on 6th February 2007, Mr Peter Wildey's holding of ordinary 1p shares is now 4,180,000, representing 14.03 per cent of the Company's issued share capital.

RNS Number: 7538Q
Date: 06/02/2007
Half Year Report

Financial Statements for the half year ending 31 December 2006
Download .pdf version here (96 Kb)

RNS Number: 2132P
Date: 09/01/2007
Directors' Share Dealings

The Company received notification today that due to his son having reached the age of 18, William Catchpole, Managing Director of the company, no longer holds his son's interest in 21,000 ordinary 1p shares of the company and is now interested in 1,375,989 ordinary 1p shares, representing 4.62 per cent of the issued share capital of the Company. The current issued share capital of the company is 29,790,743 ordinary 1p shares.

RNS Number: 8822N
Date: 14/12/2006
Total Voting Rights and Capital

In conformity with the Transparency Directive's transitional provision 6, County Contact Centres PLC (the "Company") would like to notify the market that the capital of the Company consists of 29,790,743 ordinary shares with a nominal value of 1p each, with voting rights.

The Company does not hold any ordinary shares in Treasury.

Therefore, the total number of voting rights in the Company is 29,790,743 (the "Figure").

The Figure may be used by shareholders as the denominator for the calculations by which they will determine if they are required to notify their interest in, or a change to their interest in the Company under the FSA's Disclosure and Transparency Rules.

For further enquiries please contact the Finance Director:
Stuart Gordon (01473 321800)

RNS Number: 3820H
Date: 09/08/2006
End Of Year Report

Financial Results for the year Ending 30 June 2006.
Download .pdf version here (0.98 Mb)

RNS Number: 3582D
Date: 22/05/2006
Notification of Major Interests in Shares

1. Name of company
COUNTY CONTACT CENTRES PLC

2. Name of shareholder having a major interest
MR PETER WILDEY

3. Please state whether notification indicates that it is in respect of holding of the shareholder named in 2 above or in respect of a non-beneficial interest or in the case of an individual holder if it is a holding of that person's spouse or children under the age of 18.
AS IN 2 ABOVE

4. Name of the registered holder(s) and, if more than one holder, the number of shares held by each of them.
AS IN 2 ABOVE

5. Number of shares / amount of stock acquired.
50,000

6. Percentage of issued class.
0.17%

7. Number of shares / amount of stock disposed.
N/A

8. Percentage of issued class.
N/A

9. Class of security.
ORDINARY GBP 0.01 SHARES

10. Date of transaction.
19 MAY 2006

11. Date company informed.
19 MAY 2006

12. Total holding following this notification.
3,875,000

13. Total percentage holding of issued class following this notification.
13.0%

14. Any additional information.
FIGURES BASED ON SHARES IN ISSUE OF 29,790,743

15. Name of contact and telephone number for queries.

16. Name and signature of authorised company official responsible for making this notification.

RNS Number: 0372C
Date: 26/04/2006
Notifiable Interest

Directors' Share Dealings

The Company received notification today that following the purchase yesterday of 105,047 ordinary 1p shares in the Company at a price of 9 pence each, Philip Dayer, a non-executive Director of the Company, is now interested in 115,047 shares, representing 0.39 per cent of the issued share capital of the Company.

RNS Number: 9742B
Date: 26/04/2006
Notifiable Interest

Directors' Share Dealings

The Company received notification yesterday that following the purchase of 141,198 ordinary 1p shares in the Company at a price of 9 pence each, Stuart Gordon, the Financial Director of the Company, is now interested in 548,000 shares, representing 1.84 per cent of the issued share capital of the company.

The Company also received notification yesterday that following the purchase of 141,755 ordinary 1p shares in the Company at a price of 9 pence each, Geoffrey Forsyth, the Technical Director of the Company, is now interested in 481,427 shares, representing 1.62 per cent of the issued share capital of the company.

The Company also received notification yesterday that following the purchase of 12,000 ordinary 1p shares in the Company at a price of 9 pence each, William Catchpole, the Managing Director of the Company, is now interested in 1,396,989 shares, representing 4.69 per cent of the issued share capital of the company.

The Company also received notification yesterday that William Catchpole, the Managing Director of the Company, sold 167,000 ordinary shares at a price of 9 pence each and that Suffolk Life Annuities Limited purchased 167,000 ordinary 1p shares in the Company at a price of 9 pence each. Suffolk Life Annuities Limited is now interested in 4,364,018 ordinary 1p shares representing 14.65 per cent of the issued share capital of the Company.

As a consequence of these transactions, William Catchpole, the Managing Director of the Company, has an unchanged interest in the ordinary shares in the Company, his total interest remaining at 1,396,989 shares, representing 4.69 per cent of the issued shares of the company.

RNS Number: 9517X
Date: 06/02/2006
Half Year Report

Financial Statements for the half year ending 31 December 2005
Download .pdf version here (200 Kb)

RNS Number: 5035R
Date: 20/09/2005
Result of AGM

Result of AGM : The Company announces that at the annual general meeting held today, all of the resolutions were carried unanimously.

RNS Number: 0169Q
Date: 11/08/2005
Director Declaration

Further to the announcement made on 9 August 2005 regarding the appointment of Philip John Dayer aged 54 as a Non-executive Director of County Contact Centres PLC with effect from 1 October 2005, the Company confirms that no further disclosures are required under Schedule Two paragraph (g) of the AIM rules.

Date: 08/08/2005
End Of Year Report

Financial Results for the year Ending 30 June 2005.
Download .pdf version here (1.33 Mb)

RNS Number: 2678M
Date: 13/05/2005
Directors' Share Dealings

The Company received notification yesterday that on 12 May 2005, following the purchase of 50,000 ordinary 1p shares in the Company at a price of 9 pence each, Peter Brown, the Chairman of the Company, is now interested in 1,408,351 ordinary 1p shares representing 4.73 per cent of the issued share capital of the Company.

RNS Number: 3265L
Date: 21/04/2005
Trading Statement

As previously reported, trading had been satisfactory and growing during the first half of the Group’s financial year, but a post Christmas lull in Ansaback sales in January continued into February when a major customer decided to take significant call volumes back in house. While the Board anticipated a recovery in sales from various order-line businesses and new multi-lingual contracts, this did not materialise. It is this type of call traffic that has been the principal customer base of the Romanian operation.

As a consequence of this, and due to the small size of the Group and its limited financial resources, it has been decided to close the office in Bucharest, whilst still retaining a contracted Romanian resource. The UK contact centre is unaffected.

The Group is expected to report Ansaback turnover substantially ahead of the year ended 30 June 2004, while CallScripter, with the benefit of the recently announced ININ OEM (original equipment manufacturer) deal, continues to perform satisfactorily. However the effects of the closure costs and the lower than anticipated call traffic in the third quarter will undoubtedly impact on the Group’s second half performance for the year ending 30 June 2005, which will be below market expectations with a loss being incurred during the second six months.

As previously the Group will announce its results for the year ending 30 June 2005 during August 2005. The board is committed to the strategy of building a profitable business and remains cautiously optimistic.

For further information please contact:

William Catchpole (Managing Director) 01473 321813
Stuart Gordon (Finance Director) 01473 321811

RNS Number: 8098J
Date: 16/03/2005
Re Agreement

CallScripter and Interactive Intelligence Sign OEM Deal

- First Interactive Intelligence OEM deal driven from outside the U.S.
- MediaLine becomes first customer.

London, March 16, 2005 - Contact centre agents can be offered additional support when handling calls and other customer contact thanks to an OEM (original equipment manufacturer) deal between Interactive Intelligence Inc. (Nasdaq: ININ) and CallScripter Ltd., a division of County Contact Centres Plc, the AIM listed business services group (AIM:CUY). Under the terms of the deal, Interactive Intelligence's award winning Customer Interaction Center(R) (CIC) contact centre software is now available with a connector to the CallScripter(R) software tool, which interactively scripts conversations for agents.

"This worldwide initiative is the company's first OEM deal driven from outside the U.S., reflecting our growing strength throughout Europe, the Middle East and Africa," said Dr. Donald E. Brown, President and Chief Executive Officer for Interactive Intelligence. "The deal fits well with our ethos of ensuring customer choice. Rigorous testing and development of the connector mean that resellers can confidently offer faster implementation and integration with CallScripter, ensuring minimum disruption for the customer."

MediaLine is a teleservices operation based in Switzerland that supplies multi-lingual call centre services, both outbound and inbound. It has become the first customer to take advantage of the OEM deal. When it placed an order for a 25 seat installation of Interactive Intelligence's Customer Interaction Center (R) (CIC) software, to be deployed by the end of April 2005, CallScripter was included in the functions it selected. Scripts will be delivered to agents in four different European languages.

CIC's features include multimedia routing and queuing, interactive voice response, screen pop, call recording, Web chat and more. Whilst many companies running their own contact centres find it a powerful tool, this rich feature set combined with flexible, easily managed and changed call routing also make it appealing to teleservices operations such as MediaLine.

CallScripter is a workflow-based scripting tool that guides agents through the communications process with callers, ensuring that all relevant information is collected in a controlled sequence and saved in the correct format and place. Visual script designers enable non-technical staff to quickly and easily create full multimedia call flows for use by agents. The two elements of CallScripter to which the OEM deal applies are ScriptEditor, which helps build and maintain scripts, and Script Executer, which serves the pages to an agent.

"There are many points of synergy between CallScripter and CIC," said Geoff Forsyth, Technical Director, County Contact Centres. "With both, it is easy to make changes - simply drag 'n' drop - and both are based on open standards with an emphasis on flexibility and ease of use. In any call centre, the technology has to do the job it's meant to, allowing agents to do theirs. In teleservices situations, the contact centre becomes the core business, doubling this imperative to have efficient, reliable and flexible software." Interactive Intelligence is offering the pre-integrated version of CIC through its channel of more than 140 resellers worldwide. Pricing depends on many factors, but averages approximately USD $800 per seat for ScriptEditor, and USD $150 for Script Executer.

-ends -

Notes to editors:

About Interactive Intelligence Inc.
Interactive Intelligence Inc. (Nasdaq: ININ) is a global developer of business communications software for IP telephony, contact centre automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent company awards include Software Magazine's 2004 Top 500 Global Software and Services Companies, and Network World Magazine's 2003 Top 200. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Indiana, U.S.A. The company has 12 offices throughout North America, Europe and Asia. The European corporate office is located in Uxbridge, England, and serves more than 250 customers throughout EMEA, including companies such as Skandia and Telefonica. Its telephone number is +44 20 8867 3670; on the Web: www.inin.com

About CallScripter
CallScripter is a Customer Interaction Management suite specifically designed for the modern contact centre. CallScripter's dynamic software is at the forefront of Customer Interaction Technology and is well on its way to becoming the preferred choice for Contact Centres and Telemarketing Companies alike. CallScripter's powerful yet simple to use visual script designers enables non-technical staff to quickly and easily create full multimedia call flows for use by the company's customer facing agents.

CallScripter Ltd. is part of County Contact Centres Plc, the AIM listed business services group, whose interests include software and outsourced contact centres. Headquarters are in Ipswich with regional partners in America, France, Germany and The Netherlands. Its telephone number is +44 1473 322969; on the Web: www.callscripter.com

This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Contacts:

Karen Worrall
Interactive Intelligence Inc.
T: +44 (0) 0208 867 3678
karen.worrall@inin.com

Claire Thompson
Zed PR
T: +44 (0) 118 944 0394
M: +44 (0) 7771 817015
claire@zedpr.co.uk

Kevin Ellis
CallScripter
T: +44 (0) 1473 322969
kevin@callscripter.com

RNS Number: 6163I
Date: 15/02/2005
Notifiable interest

County Contact Centres PLC ("the Company").

The Company was notified on 14 February 2005 that, as a result of the acquisition of 250,000 shares in the Company on 7 February 2005, Mr Peter Wildey's holding of ordinary shares is now 3,350,000, representing 11.2 per cent of the Company's issued share capital.

Date: 07/02/2005
Half Year Report

Financial Statements for the half year ending 31 December 2004.
Download .pdf version here (975 Kb)

RNS Number: 0768D
Date: 17/09/2004
Results of AGM and trading update

The Company announces that at the annual general meeting held today, all of the resolutions were carried unanimously.

The Board reported to the shareholders that after several months of research, a division handling multi-lingual calls has been opened in the Romanian capital of Bucharest. This offers the ability for both existing and new clients to have calls answered in the main European languages, including French, German, Italian and Spanish, whilst still being managed from the UK.

Bucharest has a large and vibrant university infrastructure giving a rich seam of multi-lingual graduate agents and this along with the favourable overheads led the company to move ahead. The operation has been opened on a low initial cost base with ample scope for quick expansion at short notice. Calls have already been handled and further development is expected in the next few months.

Previously Ansaback has been asked for foreign language services but has been unable to assist and while certain call centres offer dedicated foreign desks, these are expensive. Ansaback is convinced that this new venture provides a niche opportunity, capitalising on its current software, technology and service, which, it believes, no other UK 24-hour bureau service currently offers.

William Catchpole, Managing Director, commented, "Low cost off-shoring has had some bad press with larger UK companies rushing to take advantage of opportunities in India and similar countries. We are definitely not in that market sector. However we are very impressed by Bucharest, as both the quality of staff and cost base are attractive. The agents are young and keen with a European outlook and skill base, which is a distinct advantage. We expect good returns from this new venture."

For further information contact:

William Catchpole - Managing Director
01473 321800

Sarah Kent - Brewin Dolphin Securities Limited
0161 839 4222

Date: 06/08/2004

The 2004 Annual General Meeting will be held at the Company's offices on 17th September 2004 at 11:00 am giving all shareholders the opportunity to see the Group's operation in action.

Financial Statements for the year to June 2004.
Download PDF version here (133 Kb)

RNS Number: 0700Z
Date: 25/05/2004
Directors' Share Dealings

The Company received notification today that following the purchase of 54,302 ordinary 1p shares in the Company at a price of 9.5 pence each, Suffolk Life Annuities Limited is now interested in 4,197,018 ordinary 1p shares representing 14.06 per cent of the issued share capital of the Company.

As a consequence of this share purchase, Stuart Gordon, the Finance Director of the Company, now has an interest in a further 54,302 ordinary shares in the Company, taking his total interest to 406,802 shares, representing 1.36 per cent of the issued shares of that class.

RNS Number: 4385Y
Date: 07/05/2004
Share Dealings

The Company received notification on Friday 7th May 2004 that following the sale of 88,255 ordinary 1p shares in the Company, Suffolk Life Annuities Limited is now interested in 4,142,716 ordinary 1p shares representing 13.91 per cent of the issued share capital of the Company.

RNS Number: 8803X
Date: 22/04/2004
Notifiable Interest

The Company was notified on 21 April 2004 that, as a result of the acquisition of 30,000 ordinary shares of 1p each in the Company, Mr Peter Wildey's holding of ordinary shares is now 2,980,000, representing 10.0 per cent of the Company's issued ordinary share capital.

RNS Number: 7283X
Date: 19/04/2004
Directors' Share Dealings

County Contact Centres PLC (the "Company").

The Company received notification on Friday 16th April 2004 that William Catchpole, the Managing Director of the Company, sold to the market 62,500 ordinary shares at a price of 8.50 pence each.

The Company also received notification on Friday 16th April 2004 that following the purchase of 66,136 ordinary 1p shares in the Company at a price of 7.5 pence each and 82,500 ordinary 1p shares in the Company at a price of 8.5 pence each, Suffolk Life Annuities Limited is now interested in 4,230,971 ordinary 1p shares representing 14.20 per cent of the issued share capital of the Company.

As a consequence of this share purchase, William Catchpole, the Managing Director of the Company, now has an interest in a further 82,500 ordinary shares in the Company, taking his total interest to 1,384,989 shares, representing 4.65 per cent of the issued shares of that class.

As a consequence of this share purchase, Geoffrey Forsyth, the Technical Director of the Company, now has an interest in a further 66,136 ordinary shares in the Company, taking his total interest to 339,672 shares, representing 1.14 per cent of the issued shares of that class.

RNS Number: 2767X
Date: 02/04/2004
Directors' Share Dealings

The Company received notification today that following the purchase on 30 March 2004 of 50,000 shares in the Company at a price of 7.13 pence each, Peter Brown, the Chairman of the Company, now has a holding of 1,358,351 shares, representing 4.56 per cent of the issued shares of that class.