IPPlus PLC. Interactive Call Centre Analysis IPPlus PLC. Interactive Call Centre Analysis



IPPLUS PLC
2 Melford Court
The Havens
Ransomes Europark
Ipswich
Suffolk IP3 9SJ

T: +44 (0)844 544 6800
F: +44 (0)844 544 6880
Email


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Some of our shareholders have been approached by off-shore agents offering to buy their shares at inflated prices. The FSA has issued warnings on this and we attach their letter and advice as downloadable .PDF files for your information.

Overview

Company registration number: 3869545

Registered office:

    2 Melford Court
    The Havens
    Ransomes Europark
    Ipswich
    Suffolk IP3 9SJ

Directors:

    Philip John Dayer
    Stephen John Allen
    William Alexander Catchpole
    Geoffrey Forsyth
    Robert Stuart McWhinnie Gordon

Secretary: Robert Stuart McWhinnie Gordon BA FCMA

Bankers: Natwest Bank PLC and Barclays Bank PLC

Solicitors: Fasken Martineau LLP

Auditors: Grant Thornton UK LLP

Nominated Advisers and Brokers: Brewin Dolphin

Registrars: Capita Registrars Limited



Remuneration Committee

The Remuneration Committee consists of Philip Dayer and Stephen Allen.

The committee is responsible for setting the terms and conditions of employment for the executive directors and met on two occasions during the year.

The current policy is to set remuneration in accordance with market conditions in order to attract, retain and motivate the executive board.

The committee reviews Group performance and arising from those reviews may determine performance related bonuses.

No director is involved in deciding his or her own remuneration level or performance related bonuses.

The fees for non-executive directors are set at smaller turnover AIM quoted market rates to attract individuals with the necessary experience and ability to make a substantial contribution to the Group's affairs and its continued development.

Audit Committee

Whilst the Audit Committee formally consists of Philip Dayer and Stephen Allen, due to the size of the Company, any business relating to the audit has been considered by the full board.

Our audit partner can however raise any issues and request a meeting of the committee if it is felt that any governance or other issues need to be discussed without the executive directors attendance.



IPPlus Plc provides a 24/7 365 day a year bureau call centre service to a large range of clients, trading as Ansaback as well as developing and selling, on a globally, the CallScripter call centre management software suite.

The Group consists of the holding company IPPlus Plc and the following subsidiaries:

    IPPlus (UK) Limited - Company number: 3443083
    IPPlus PLC - Company number: 3869545
    Ansaback Limited - Company number: 4206219
    Ansaback Europe Limited - Company number: 3997033
    CallScripter Limited - Company number: 4049607
    CallScripter (UK) Limited - Company number: 3997027
    EasyScripter Limited - Company number: 3970371
    Eco Repair Services Limited - Company number: 3997013
    County Contact Nominees Limited - Company number: 3960535
    County Contact Centres Limited - Company number: 6535461
    County Contact Centres (UK) Limited - Company number: 6535463
    Vital Contact (UK) Limited - Company number: 3997033
    IP3 Telecom Limited - Company number: 6535465

Group Vat Registration Number: GB 792439689

The companies are incorporated in England and the main country of operation is the United Kingdom.

Ansaback, CallScripter, Eco Repair and IP3 Telecom are trading styles of IPPlus (UK) Limited.

IPPlus Plc changed its name from County Contact Centres Plc in September 2008.
County Contact Centres Plc changed its name from Countyweb.com PLC in September 2001.

The company's shares are listed and traded on the Alternative Investment Market of the London Stock Exchange (EPIC: IPP). The Current Share Price is available via the LSE link above.

Aim Admission Document
Memo and Articles of Association (Original) and Articles of association (Revised May 2000)
Articles of association (Revised October 2008)

Financial Results for the year ending 30 June 2009 download .pdf version here.
For prior years please see the Corporate News page.

AIM securities not in public hands: 55.05%

There are no restrictions on the transfer of AIM securities.



Total Voting Rights and Capital

The Capital of the Company consists of 29,790,743 ordinary shares with a nominal value of 1p each, with voting rights.

The company does not hold any shares in Treasury.

Significant Shareholders

Name Shareholding %
P M Brown 2,129,779 7.15
W A Catchpole 1,686,145 5.66
R S Gordon 763,122 2.56
G Forsyth 658,824 2.21
P Dayer 293,619 0.99
P Wildey 5,650,000 19.00
A Catchpole 2,410,000 8.09



Directors Duties and Biographical Details

Philip John Dayer LLB FCA - non-executive Chairman

Qualified as a chartered accountant with Peat, Marwick, Mitchell & Co and then pursued a corporate finance career in investment banking, specialising in advising small and mid-market UK companies. He was first appointed an Advisory Director at Barclays Merchant Bank Limited in 1983 and since then has held a position of corporate finance director with a number of banks. He retired from Hoare Govett Limited in 2004. Philip was a financial consultant to OJSC Rosneft Oil Company, the Russian state owned oil and gas company, on its flotation in 2006. Philip is a non-executive director of Dana Petroleum PLC, AVEVA Group PLC, Navigators Underwriting Agency Limited and a senior independent director of Cadogan Petroleum PLC.

Philip is Chairman of the Audit Committee.

William Alexander Catchpole - Managing Director

Was appointed Managing Director of the COUNTYWeb division of KDM International PLC in 1999, having been a Director of KDM for 16 years. He then oversaw the demerger of COUNTYWeb and coordinated a fundraising exercise and the subsequent introduction to the London Stock Exchange AIM market. The company was later renamed as County Contact Centres PLC and William has led the re-engineering of this business into its current successful model covering the Call Centre and Software markets.

William is responsible for implementing the Group strategy.

Robert Stuart McWhinnie Gordon BA FCMA - Financial Director and Company Secretary

Spent his early career in Management Accounting with the British Steel Corporation and Philips TMC in Glasgow. After relocating with the Philips Group he progressed to Chief Financial Accountant with AT&T and Philips Telecommunications and then to Financial Controller of a subsidiary of Electrolux. In late 1997 he took charge of the Management Accounting function of Grampian Country Pork (Suffolk) and by mid-1999 had accepted the Financial Directorship of Gibbs Palmer (Holdings) Limited. He was appointed to the Board in March 2000 and was key to the work leading to the company's introduction to AIM. Stuart is a Fellow of the Chartered Institute of Management Accountants.

Stuart is responsible for all Human Resource issues within the group.

Geoffrey Forsyth CEng MBCS CITP - Technical Director

After a career spent in the nuclear power industry Geoff joined KDM International PLC as the Internet Services Division Manager in 1996 and then played a key part in the demerger from KDM in 1999. He was responsible for the design, development and infrastructure of the COUNTYWeb Internet directory and has been instrumental in the design and development of the CallScripter software package used and sold by the company. Geoff is a member of the British Computer Society.

Geoff is responsible for all technical and systems issues as well as covering all Health and Safety matters.

Stephen John Allen - non-executive Director

Joined the Board in February 2008. Stephen has 28 years' experience in computer networks, systems integration and performance optimisation software, in both the public and private sectors and has experience of selling software products on a global basis, Stephen is a Director of Target 250 Limited and previously was a non-executive Director of Atlantic Global PLC, Senior Vice President of Witness Systems and Senior Vice President, EMEA of BEA Systems Inc.

Initially Stephen will have specific involvement in the software division to help drive the sector forwards.

Email - info@ipplusplc.co.uk

This website was last updated on 28th July 2010 and is in compliance with AIM Rule 26.



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